Returns and Exchanges

Guarantee

Your 100% satisfaction is guaranteed. You must love it if we make it.

Return or Refund

Please contact Evensong by email or phone us at 603 256-6018, before returning an item, to obtain a return authorization number.

NOTE: If you do not obtain a return authorization number we will be unable to process your return.


  • If you are not 100% satisfied with the items you receive, simply return them within 7 days of receipt for a refund or credit.

  • Items must be in original condition: the finish of the metal and gemstones unscratched and unmarred.

  • Used, worn, or damaged items are not eligible for return.

  • We recommend that you ship insured for the full amount, as we are not responsible for undelivered parcels.

  • Shipping charges are not refundable.

"You have to love your jewelry when it arrives. It has to be wow."
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